Refund Policy

Refund Policy

At Stiplifybooks.ca, we are committed to providing exceptional outsourcing accounting services to our clients in Canada. Our services are meticulously designed to meet your business needs and deliver unparalleled value. We strive for transparency and fairness in all our transactions, including our refund policy.

 

1. Scope

This refund policy applies to all services rendered by Stiplifybooks.ca in the context of outsourcing accounting to clients in Canada.

 

2. Mutual Agreement

By engaging Stiplifybooks.ca’s services, clients enter into a mutual agreement acknowledging the nature of our business and the limitations concerning refunds. Given the intangible and time-sensitive nature of accounting services, refunds are generally not feasible once services have been initiated.

 

3. Service Quality Assurance

Stiplifybooks.ca is dedicated to maintaining the highest standards of service quality. In the rare event that a client is dissatisfied with our services, we encourage immediate communication to address concerns and explore potential resolutions.

 

4. Refund Eligibility

Refunds may be considered under the following circumstances:

– Service Non-Delivery: If Stiplifybooks.ca fails to deliver the agreed-upon services due to unforeseen circumstances or technical issues on our end.
– Service Deficiency: In cases where the delivered service significantly deviates from the agreed-upon scope or fails to meet industry standards.

 

5. Refund Process

Clients seeking a refund must adhere to the following process:

a. Notification: Notify Stiplifybooks.ca’s customer support team within 7 days of identifying the issue, providing comprehensive details and supporting documentation.
b. Evaluation: Our team will conduct a thorough evaluation of the situation to determine refund eligibility.
c. Resolution: If the refund request is approved, Stiplifybooks.ca will initiate the refund process within 30 days of approval.

 

6. Exclusions

The following scenarios are not eligible for refunds:

– Change in Business Circumstances: Refunds will not be granted due to changes in the client’s business circumstances or objectives.
– Client Error: Refunds will not be provided for errors resulting from incorrect or incomplete information provided by the client.
– Third-Party Services: Stiplifybooks.ca is not responsible for refunds related to third-party services or products recommended or facilitated by us.

 

7. Modifications to the Refund Policy

Stiplifybooks.ca reserves the right to amend or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

 

8. Contact Information

For inquiries or assistance regarding our refund policy, please contact our customer support team support[at]stiplifybooks.ca

By engaging our services, clients acknowledge and agree to abide by the terms outlined in this refund policy.

 

Last Updated: 29 May 2024