Privacy Policy for Stiplifybooks.ca
Effective Date: April 26, 2024
This Privacy Policy outlines the practices of Stiplifybooks.ca (“we,” “us,” or “our”) concerning the collection, use, and disclosure of information collected from users of the Site (“you”). Stiplifybooks.ca is a service designed for customers based in Canada and is provided by Stiplify LLP, a company based in Ontario, Canada. We are committed to protecting the privacy of our users, especially those in Canada, in accordance with applicable laws and regulations, including Canada’s Anti-Spam Legislation (CASL).
1. Information Collection and Use
Types of Information Collected
Personal Data: Contact details (name, email, phone number, postal address) collected during subscription, purchase, forms, comments, or Site interactions. This is in line with your existing policy.
Transaction Data: Purchase information and secure payment details processed through third-party gateways (not stored or processed on Stiplifybooks.ca servers).
Usage Data: Information about user interaction with the Site, including IP addresses, browser types, and page views.
How Information is Used
We use the information to:
- Provide and improve services.
- Process transactions securely (without storing financial details).
- Send periodic emails related to products and services (with your consent).
- Enhance user experience by personalizing content and advertising (as per your existing policy).
2. Communication and Data Sharing
Communication Channels
By providing your contact information, you consent to receive communications about our products and services via phone, SMS, WhatsApp, and email (in accordance with CASL). You can unsubscribe at any time. This is consistent with your existing policy.
Data Sharing
We may share personal data with vendors, franchisees, and third-party suppliers located in or outside of Canada to facilitate service delivery. However, we will only do so with contractual safeguards in place to protect your information. These safeguards may include standard contractual clauses or other appropriate measures approved by Canadian regulatory authorities.
3. Security Measures
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data. While no system is perfect, we strive to protect your information with reasonable and current security methods. We also leverage tools from providers like HubSpot to maintain compliance with data security best practices.
4. Cookies and Tracking Technologies
Use of Cookies
The Site uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect functionality. This is covered in your existing policy.
Third-Party Cookies and Do Not Track
We respect your browser’s “Do Not Track” signal. We may still use some tracking technologies for Site functionality, but we will not use the data for personalized advertising. This is an improvement on your existing policy, which did not address Do Not Track requests.
5. User Rights and Choices
Access and Control of Personal Data
You have the right to access, update, and delete your personal data. You may also withdraw consent for data processing at any time. Contact us at communications@stiplifybooks.ca or using contact us form on stiplifybooks.ca
Opt-Out Options
You can opt out of marketing emails by following the unsubscribe instructions or contacting us directly. We will process opt-out requests promptly (within 10 business days). This is aligned with your existing policy.
6. Important for Canadian Customers
This Privacy Policy complies with CASL requirements.
We will only send marketing communications with your consent.
We will not disclose your information to third parties without contractual safeguards in place to protect your information.
As a company based in Canada (Ontario), we may be required to transfer your personal data to India for processing. However, we will only do so in compliance with applicable data transfer laws and regulations, including ensuring an adequate level of protection for your information.
7. Legal and Contact Information
This Privacy Policy is subject to Canadian law. Any disputes will be resolved in the courts of your location in Canada.
8. Changes to the Privacy Policy
We reserve the right to update this Policy. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the revised Privacy Policy. This is consistent with your existing policy.
9. Contact Information
If you have any questions or concerns, please contact us at:
Email: support[at]stiplifybooks.ca
10. Additional Information
This document can be printed for reference.
Users may be subject to different protection standards, and broader standards may apply to some. We recommend you consult with a privacy professional if you have specific concerns about how applicable laws and regulations impact your data privacy rights.